Diagnosing Healthcare Errors and Injuries
As a hospital expert on healthcare policy and regulations for the past 3 decades, I have served attorneys for the plaintiff and defendant since 2003. My diagnostic focus is first dedicated to the examination of the four P’s individually. Those being the organization’s People, Policies, Processes and Performance associated with an adverse event. Once understood individually, my focus is to then immediately drill into assessing the connectivity and integration of the 4 P’s to identify all factors contributing to a patient injury. This establishes the necessary fact stream to better understand the degree of regulatory compliance as related to the circumstances surrounding a personal injury.
For example. A well-intentioned organization may have the right people, the best policies on paper, proposed care processes and plans to deliver quality performance. But that’s not enough to assure error-free patient care or meeting the standard of care. Injury-free patient care is only possible when all four P’s remain consistently connected, coordinated and continually monitored via supervisory oversight or information / data monitoring. A single disconnect of continuity of the 4 P’s can result in patient harm. And like falling dominos, multiple breakdowns in care coordination can – and often does – result in a healthcare acquired injury. You can learn more about some of the many practices that can lead to a hospital injury that I have personally observed during my career while serving my healthcare and attorney clients. People, Policies, Processes and Performance
You can also learn more about the three (3) most common types of miscommunication in the healthcare setting that often leads to patient care errors and injuries. The Causes of Miscommunication
Overlapping and Intersecting Patient Care Relationships
Just as true when delivering healthcare regulation compliance services, my opinion is not for sale. My analysis, opinions and testimony are guided only by the facts fueled by evidence and truth. It has been estimated that the average medical patient will encounter at least 17 healthcare professionals during their hospitalization. A surgical patient will encounter at least 26. Often, multiple encounters with the same staff member. And very often, one or more of the facility’s hundreds of medical devices are used during these encounters.
- These patient care encounters take place in a multitude of locations throughout the facility, each expected to be clean and safe.
- All patient care encounters must be 100% coordinated and integrated across the spectrum of the care team members.
- All patient care encounters are to be individually documented. And assessed for accuracy and effectiveness.
- All support service encounters are to be safe with the intention of preventing infections and injuries.
- All patient care encounters must be delivered in accordance with the organization’s published plans, policies, Bylaws and other such guiding documents.
- These performance guiding documents must be accurate, current, understood by all related staff – and in compliance with the governing accreditation and/or regulatory body.
Relative to medical care, rarely do physicians perform medical procedures, deliver medical care or commit errors alone. However, harmful healthcare errors and injuries can occur without the knowledge or involvement of a physician. All of the 1000’s of expected healthcare interactions resulting from the intersection of an organization’s People, Policies, Processes and Performance – that could lead to preventable patient errors or injury – could not possibly be listed here.
You can learn more about some of the overlapping relationships between a hospital’s People, Policies, Processes and Performance to help attorneys understand the cause of healthcare errors and injuries. Hospital Performance Improvement
Scope of Services
Support litigation efforts on behalf of the plaintiff / defense.
Analyze relevant documentation of Complaint, deposition transcripts, affidavits, medical records, policies, procedures, bylaws, service contracts, staff employment, credentialing procedures, regulatory guidelines.
Generate summary analysis reports and render expert opinions.
Assist with trial preparation and provide deposition, research and testimony.
Areas of Expertise
Immediately below, we hereby offer you an abbreviated listing of my areas of expertise. If the need arises for additional healthcare subject matter experts, we will reach out to our networks to identify suitably qualified professionals.
I am standing ready for your call or email to learn of the facts and thereby determine how I can be of service to you and your client.
Healthcare Expert Engagement Process
The infographic immediately below will offer you some insight into our systematic and sequential approach to best serve my attorney clients. I respond to all client calls and emails on the same day. I am available to work well beyond traditional work days and business hours. Weekend consultation is also available to help our clients meet tight deadlines.
Hospital Expert Video Series
You are invited to sit back and take a few moments to learn about Mr. Walsh’s approach to delivering high-caliber healthcare error and injury analytical services for our nation’s attorneys. You can also learn about the how healthcare staff miscommunication has resulted in the leading cause of regrettable hospital injuries in our nation.
Regulatory Expertise…Cost…Professional Testimony
A brief overview of the three central service dimensions associated with delivering healthcare policy and regulatory analysis and testimony services to the legal community.
80% of Healthcare Errors Are Due to Miscommunication
An overview of the three (3) most common causes of miscommunication in the healthcare setting that – individually or in concert with each other – can lead to patient care errors and injuries in any patient care setting.
https://youtu.be/l-Rr5ukA5W4&rel=0&modestbranding=1